Steinway Restoration, Piano Servicing and Selected Commisions

Institutional Restoration & Revision
Selected large-scale restoration and technical repair projects on Steinway & Sons grand pianos for world-renowned institutions, including: The Concertgebouw & Dutch National Opera & Ballet, Royal Conservatoire The Hague & Conservatorium van Amsterdam, De Doelen Rotterdam & Theatre De Vest, Conservatorium Maastricht & Conservatorium Tilburg, The Canadian Embassy in the Netherlands, Bij Andreas & various private concert artists.Global Technical Support
In addition to major structural work, full-scale maintenance, precision regulation, and regular concert tuning are provided for leading venues and professional clients across The Netherlands, Singapore, and Southeast Asia.

Reviews & Testimonials

A True Piano Whisperer – Thank You, Khai!Khai transformed my 100-year-old piano, which was in a terrible state, into an absolute gem. The touch is now incredibly sensitive, and every key and tone are so beautifully regulated that it feels like playing on a brand-new instrument. What’s even more impressive is that she allows you to customize your piano’s tone, colour, balance, and tension – tailoring everything to your personal taste and playing style.Thanks to Khai, my beloved Steinway has been rescued and brought back to life with more soul than ever before. Her passion, dedication, and craftsmanship are second to none. She pours her heart into every detail, and her rates are more than reasonable given the exceptional quality of her work.I am beyond grateful. Thank you, Khai – you are the best I’ve ever met.Karen Wong
Director, Forte Musicademy

We recently had the pleasure of working with Khai, a skilled and meticulous piano technician, who came to our school to service our instruments. She worked on five upright pianos and two grand pianos, providing regulation, voicing, and tuning.Khai demonstrated a high level of professionalism, precision, and care in her work. Each piano showed noticeable improvement – not only in playability but also in tonal quality and consistency. Her voicing work brought out the unique character of each instrument while ensuring an even and expressive sound across the registers.We truly appreciate her dedication and expertise, and we look forward to working with her again in the future. Highly recommended!Benny Lan
Owner - Managing Director, Liszthoven Music School

Hi Khai, I just got home to try the pianos. They’re beautiful, especially the Steingraeber. I can now shade the tone & sound. It’s much more responsive to change of touch. Thank you so much Khai.Mrs Rena Phua
Former Head of Piano Department, Nanyang Academy of Fine Arts (NAFA)

Hi Khai, the kids are so happy because they say the piano is so nice to play now. We recorded my daughter’s G8 Piano Performance exam on the Steingraeber after you had worked on it and she got a Distinction!!! Thank you!! The pianos sound so much nicer!!Leonie, a happy parent

Khai is truly one of the best piano technicians I have ever had the pleasure of working with. She is absolutely fantastic—meticulous, perfectionistic, and deeply committed to bringing out the absolute best in every instrument she touches.Her attention to detail is unmatched. Whether she’s tuning, refurbishing, calibrating, or balancing the tonal textures of the strings, Khai brings a rare precision and artistry to her work. She doesn’t just tune pianos—she transforms them. It’s like she speaks the instrument’s language and knows exactly what it needs to sing at its highest potential.Khai is a true wizard of the piano. Her passion for excellence and her remarkable skillset makes her an invaluable technician, and I can’t recommend her highly enough.Florin Mantale
Pianist & Educator, Amsterdam Piano Academy

Khai carried out an extensive round of regulation and voicing, and the results were beyond our expectations! We were amazed at the sound our K. Kawai baby grand could produce—my daughter even remarked that it now sounds a little closer to her teacher’s Steinway! 😊This was our first time engaging a piano technician who is also a pianist, with technical experience at the Steinway Service Centre. Khai’s musicality, technical expertise, and passion for the piano truly brought out a beautiful voice we never knew existed in our instrument.Shandy
Music lover and Mother of 2

.... and this is only the beginning. Thank you for trusting me to do what I love.
Khai